Reference

hermantoto Privacy Policy For Your Account

hermantoto Privacy Policy explains how we handle the account details, device signals and wallet records connected with your access.

Account dataWallet recordsBrowser accessPrivacy requests
hermantoto hermantoto Privacy Policy For Your Account
DIRECT HELP

Privacy Help Beside Account Access

A privacy question should not get lost beside a wallet issue. We keep a direct route for requests about your account data, device history or transaction records, while the account support path can help when you cannot sign in to submit a request. Include your registered phone number and the subject of your request so we can locate the correct record.

Team online

Privacy request form

Use the privacy request form to ask for access, correction or removal of personal details. We may ask you to confirm the registered phone number before releasing account-specific records.

Account support chat

If login blocks your request, contact account support chat and state that your question concerns the Privacy Policy. We will direct the case to the appropriate data-handling route.

Payment receipt desk

For DANA, OVO, GoPay or QRIS records, attach the payment reference and date. Our support team can separate a wallet-status question from a request about stored personal data.

DATA PRACTICE

Cookies, Devices And Account Security

We explain the working parts of this policy so you can decide what to share before opening an account.

Account details

When you open an account, we use your phone number and submitted verification details to create the account record, confirm ownership and connect later sign-ins with the correct profile.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account events may create reference data. We use those references to reconcile status, not to request your wallet password.

Cookie controls

Cookies can keep a selected session, remember basic preferences and help identify repeated security events. You can adjust cookie permissions in your browser, although some account steps may then need repeating.

Device signals

Mobile and desktop access may produce browser type, device details and sign-in time. We compare these signals with account activity to identify unusual access and protect your session.

Retention periods

We keep personal and transaction records while they serve account support, security, dispute handling or legal duties. When those purposes end, records are removed or separated from direct account use.

Change requests

To correct or request removal of data, send the relevant account detail through the privacy form. We verify the request, check legal restrictions and reply with the available next step.

Privacy Policy Questions For Indonesian Accounts

These Privacy Policy answers focus on the searches we hear most often from people opening or using an Indonesian account. They cover the account step, wallet records, cookies, device access, retention and contact routes. If your situation is different, send the details through the privacy form and we will assess the request under the same policy.

It covers account details, phone verification, sign-in and device signals, cookies, game activity records, wallet references, support cases, retention and requests to access or change your personal data.

We use your phone number to create and identify your account, support the clear account path and help confirm that a privacy request comes from the person connected with that account.

No. The Privacy Policy describes transaction references, status, amount and timing for DANA, OVO, GoPay and QRIS. Wallet passwords remain with the relevant wallet service and are not needed for our records.

Yes. Send an access request through the privacy form with your registered phone number and the records you seek. We verify ownership before returning account data that we can lawfully provide.

Cookies can retain a session and basic preferences while you move between login and the lobby. Browser controls can remove or restrict them, but you may need to repeat verification or sign in.

We keep records for account support, security checks, transaction disputes or legal duties, then remove them or separate them from direct account use when those purposes no longer apply.

You can request a correction or deletion through the privacy form. We check the account, identify any records that must remain for legal or transaction reasons and explain the available result.