Legal Access and Wallet Records
Our Legal policy explains who may access the account area, which details must remain accurate and how we handle activity records. Access or eligibility depends on local law, so you should check the rules that apply to your location before opening an account. We may ask
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for clear phone verification before account access and may check account details when a wallet record needs matching. The policy applies when you use DANA, OVO, GoPay or QRIS as displayed in the cashier path, and it also covers bank transfer records through BCA, BRI, Mandiri
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or BNI. If a rule changes, we place the updated wording on this page so you can compare it with your account duties.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.